Question 1

Can a custom CRM integrate directly with WhatsApp and Delhi calling APIs?

Accepted Answer

Yes. We integrate official WhatsApp Cloud APIs, Exotel, Knowlarity, and Tata Telephony so your team can call leads and send templates directly from the CRM.

Question 2

Can we migrate existing customer records from Excel or another CRM?

Accepted Answer

Yes. We run validated ETL scripts to import all historical leads, notes, and transaction histories with zero data loss.